Terms of Service
Last updated: January 1, 2026
Welcome to Decor Arbor. These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, and services (collectively, the "Services"), as well as any purchases made through our platform. By accessing or using our Services, you agree to be bound by these Terms.
Table of Contents
1. Acceptance of Terms
By accessing or using the Decor Arbor website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.
We reserve the right to modify these Terms at any time. Your continued use of the Services following any changes constitutes acceptance of those changes.
2. Eligibility
To use our Services, you must be at least 18 years of age or the age of majority in your jurisdiction, whichever is greater. By using our Services, you represent and warrant that you meet these eligibility requirements.
If you are using our Services on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms.
3. Account Registration
To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
4. Products and Pricing
We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free.
- Pricing: All prices are displayed in USD and are subject to change without notice. Prices do not include applicable taxes and shipping costs, which will be calculated at checkout.
- Availability: Product availability is subject to change. We reserve the right to limit quantities or discontinue products at any time.
- Errors: In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
5. Orders and Payment
When you place an order through our Services, you are making an offer to purchase the products you have selected. All orders are subject to acceptance and availability.
- Order Confirmation: You will receive an email confirmation when your order has been accepted. This email serves as the official acceptance of your order.
- Payment: We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment must be received in full before order processing.
- Order Cancellation: We reserve the right to cancel any order for reasons including but not limited to product availability, payment issues, or suspected fraud.
6. Shipping and Delivery
We offer shipping to addresses within the United States and select international destinations. Shipping costs and estimated delivery times are provided at checkout.
- Delivery Times: Estimated delivery times are provided as guidelines and are not guaranteed. Delays may occur due to factors beyond our control.
- Risk of Loss: Risk of loss and title for products pass to you upon delivery to the carrier.
- Delivery Issues: Please inspect your order upon delivery and report any damage or missing items within 48 hours.
7. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items within 30 days of delivery.
- Return Eligibility: Items must be unused, in original packaging, and in resalable condition. Some items may not be eligible for return.
- Return Process: Contact our customer service team to initiate a return and receive a return authorization.
- Refunds: Refunds will be processed to the original payment method within 5-10 business days of receiving the returned item.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
8. Intellectual Property
All content on the Decor Arbor website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Decor Arbor or its content suppliers and is protected by intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content without our prior written consent.
9. User Conduct
When using our Services, you agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Use the Services for any fraudulent or unlawful purpose
- Interfere with or disrupt the Services or servers
- Attempt to gain unauthorized access to any part of the Services
- Upload or transmit viruses or malicious code
- Collect personal information of other users without consent
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DECOR ARBOR AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS OR SERVICES GIVING RISE TO THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless Decor Arbor and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses arising from your use of the Services, violation of these Terms, or infringement of any rights of another party.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. We will make reasonable efforts to notify you of material changes through email or a notice on our website.
Your continued use of the Services after any changes constitutes acceptance of the modified Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Services shall be resolved in the state or federal courts located in Los Angeles County, California.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Decor Arbor
- Email: [email protected]
- Phone: (289) 216-8291
- Address: 123 Design Avenue, Los Angeles, CA 90001